Payment Policy

Last Updated : Sep 30, 2025

Accepted Payment Methods
At Ava Allure, we currently accept PayPal as our official payment method. Customers can complete their purchases using a valid PayPal account. We are continuously working to expand our payment options to enhance the convenience and accessibility of our checkout process.

Currency for Transactions
All transactions made through our store are processed in MYR (Malaysian Ringgit). Please ensure you are aware of your local exchange rates if using a foreign currency, as your bank or payment provider may apply additional conversion charges or fees beyond our control.

Secure Payment
Your security is our priority. All transactions made on our platform are protected by SSL (Secure Socket Layer) encryption technology, ensuring that your payment and personal details are securely transmitted and safeguarded against unauthorized access.

Shipping Policy Overview
We offer free shipping within Malaysia and United States, with an estimated delivery window of 4 to 9 business days depending on your location. Orders are processed Monday to Friday, excluding public holidays. For full details, please refer to our Shipping Policy.

Return & Refund Policy Overview
We accept returns and exchanges for both defective and non-defective items within 30 days of receipt, provided they are in new, unused condition. Return shipping is free, and refunds are issued to your original payment method within 10 business days. For full information, please visit our Return & Refund Policy.

Privacy Policy Overview
We are committed to protecting your personal information. All customer data is handled in accordance with applicable privacy laws and stored securely. We never sell, trade, or disclose your data to third parties without your consent, except as required by law. To learn more, view our full Privacy Policy.

Google Merchant Center Compliance
Ava Allure complies fully with Google Merchant Center requirements. We maintain transparent billing and checkout practices, ensuring that all pricing, charges, and policies are clearly stated before order completion. Our aim is to provide a trustworthy and seamless shopping experience for every customer.

Need Help?
If you have any questions regarding your payment, billing, or order details, our customer service team is here to assist you. Please reach out—we’re always happy to help.

Store Name: Ava Allure

Email: info@avaallure.com

Address: B-39-06, Bloomsvale Residences, Jalan Puchong, 58200 Kuala Lumpur, Malaysia

Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+8)

Contact Form: Contact Page

Response Hours: We strive to respond within 48 Business Hours